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95 per cent of UK office workers struggle searching for documents across their corporate network


At a time when UK businesses are readily championing digital investment, it is critical firms take this opportunity to address vulnerabilities in their digital infrastructure, notably sub-standard information handling and management. This is according to Tim Waterton, Director of UK Business for M-Files.

Intelligent information management company UK Business for M-Files has said that, although many firms are prioritising digital transformation investment, businesses are failing to address key flaws in their digital infrastructure, especially information handling and management.


The M-Files 2019 Intelligent Information Management Benchmark Report reveals that 95% of UK office workers report having issues when searching for the most recent version of a file or document – and 86% have been forced to recreate a document simply because the have been unable to locate it in their corporate network. A total of 44% “experience challenges” when searching for documents and information within an organisation.


Director of UK Business for M-Files, Tim Waterton, said that it was critical that firms “take this opportunity to address vulnerabilities in their digital infrastructure, notably sub-standard information handling and management”.


A recent report from Vodafone into digital readiness among UK organisations.reveals that organisations prioritising digital transformation investment are “more confident about future growth” – and more than half of UK businesses are planning to invest over £100,000 in digital transformation projects over the next two years.


“Vodafone’s findings reveal many UK organisations are championing digital investment but it's all too easy to lose focus on where to target that investment,” said Mr Waterton.


“Digital transformation is a concept we are all familiar with – but it's sometimes more productive to focus on the digital workplace, as opposed to the transformation itself. Think of the digital workplace as the destination or desired outcome, and transformation as the journey you will take to get there, he added.


“A digital workplace is a whole lot more than pure technology – while it will undoubtedly lean on best-of-breed technologies to build out a more digitally progressive environment, the ultimate goal is to enable employees to work more efficiently and deliver an improved service to their customers.


“Our data show that far too many organisations are simply failing to provide employees with the right platform to efficiently manage information in the workplace – and this represents a very real exposure in their digital aspirations.”


He added that managing information and data coherently across any organisation was more challenging than ever before because the volume of content the average organisation generates “is growing spectacularly”.


“Furthermore, it is typically stored in a wide range of different systems or spread across shared network drives and intranet sites. This makes it increasingly tough to manage and time consuming to find and control.


“For employees, the need to jump and switch between systems to get to that content slows them down and impacts on productivity – organisations need to address this as a priority as part of their digital investment.


“Time spent looking for documents and recreating those already in existence comes at the expense of other, more productive tasks and can directly impact on a business’s profitability.”


In Vodafone’s report, Vodafone’s Enterprise Director, Anne Sheehan, outlines the importance of the digital journey firms must take – pointing out the divide between those who have embraced digital transformation and those who have not “will become more and more stark in the coming years”.


Mr Waterton added that, for firms with digital aspirations, it was critical for senior management to listen to their staff and understand the challenges existing for them.



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